VFW is First Veterans Organization to Join VA’s #VetQ Initiative
VFW is proud to be a leader in helping veterans online
July 30, 2014
the Department of Veterans Affairs launched #VetQ, a new initiative that will provide quick and credible
information and vast resources to any veteran, service member or family member
seeking answers on a wide array of service-related questions.
was the first veterans service organization to join VA as an official partner
to its latest veterans service endeavor and will play an active role in helping
to fulfill #VetQ’s mission.
with a question pertaining to veterans’ benefits, entitlements, compensation,
health care, etc., should submit their question via Twitter using #VetQ. The
VFW will be on hand to provide the answers needed, efficiently and
knows one of the biggest problems veterans face is getting accurate answers to
their questions in a timely fashion. This bold initiative takes a 21st
century approach and will undoubtedly help countless veterans and their
families. We’re proud to be a part of it,” said VFW Communications Manager
time when hashtags are ubiquitous, the VFW knows this effective means of
communicating will be utilized on a large scale and will work to assist
countless veterans and service members each day. There are 255 million monthly
active Twitter users, 78 percent of whom are on mobile. Perhaps more
impressive, 500 million tweets are sent each day.
estimated 21 million veterans living today, this customer service initiative is
the largest of its kind, and the VFW is extremely optimistic about the
potential of this progressive approach to helping veterans in today’s world.
has experienced much success in its social media endeavors in recent years. It
was the first, and remains the only, VSO to hold regular Facebook town hall
meetings during which users can chat with a VFW subject-matter expert on topics
ranging from the Post 9/11 GI Bill, the VA claims process or the VFW’s
scholarship program. During the VFW’s recent national convention, hundreds of
convention delegates used #VFWconvention to share their experiences.
maintains a sizable social media following with approximately 480,000 followers
on Facebook, more than 21,000 on Twitter and 50,000 on Google+.
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