National Veterans Service

NVSAs the largest organization of combat veterans, we understand the frustrations that can arise with making a VA claim. That’s why our National Veterans Service (NVS) was created. Our nationwide network of skilled VFW Veterans Service Officers helps you wade through all the bureaucratic red tape, offering you a better opportunity to get the disability claim you deserve.

You don’t even need to be a VFW member to take advantage of this free service. As a veteran, this is a service you’ve earned.



A VFW Service Officer will:

  • Offer research and advice to veterans who wish to handle their own claims. 
  • Assist veterans who are filing original claims for compensation and/or
    pension with the Department of Veterans Affairs and complete the required
    VA forms on behalf of the claimant. 
  • Assist veterans in reopening claims for service-connected disabilities and
    complete the required VA forms.
  • Follow up on status of claims filed by veterans with the VA Regional Office. 
  • File Notice of Disagreement with the VA Regional Office if a veteran
    believes the decision made by the VA was incorrect. 
  • Review statements of the case from the VA regarding denials of claim and
    assist veterans with the preparation of responses. 
  • Assist veterans or surviving spouses in the preparation of appeals for
    denial of claims and file the appeals with the local VA Regional Office for forwarding to the Board
    of Veterans Appeals in Washington, D.C. 
  • Complete VA Forms other than for original claims. 
  • Answer/research telephone inquiries regarding medical, death/burial and
    other miscellaneous benefits.  


Filing and backing up your Veterans Affairs claim can be tough. VFW Service Officers are the key to your success. These trained experts develop your case with ease by reviewing and applying current law, pertinent legislation, regulations and medical histories. As highly skilled professionals, they assist veterans and their families in filing for disability compensation, rehabilitation and education programs, pension and death benefits, and employment and training programs. And they won’t hesitate to request hearings before the VA and the Board of Veterans Appeals to present oral arguments when needed.



The first step in filing your claim is to confirm you’re eligible for compensation. Then, after you’ve signed a VA Form 21-22, a VFW Service Officer can contact you to begin developing your case. Two key elements to a well-rounded claim include evidence that an injury, illness or disease occurred during your service and evidence of a current medical condition as a direct result.  

If you’re looking to increase your current disability rating, we’ll obtain a copy of your claims file from the VA and, after careful review of your medical records, discuss with you how we should proceed.

If the VA has rejected your claim and you wish to reopen it, we help with that, too. After reviewing your VA claims file, we can recommend a course of action that may result in its successful reopening.

Another facet of VFW's National Veterans Service is the hospital volunteer program, which includes the Veterans Affairs Voluntary Service (VAVS). VFW was one of five groups comprising the original National Advisory Committee in 1946 that formed VAVS.

More than 6,000 regularly scheduled VFW volunteers provide more than one million hours of service annually to our nation’s veterans in federal, state and community hospitals and nursing homes through VAVS.

Volunteer opportunities vary by VA location. Here are just a few experiences offered by some VA facilities:

  • reading to patients
  • transporting patients to appointments
  • manning clothes closets
  • providing camaraderie

If you're interested in volunteering, please contact your local VA facility.

Find a Service Officer


VFW's Benefits Delivery at Discharge (BDD) Program -- a cooperative initiative with the Pentagon and VA -- was established to assist service members departing from the military. If you're seeking VA entitlements, let a pre-discharge claims representative help you wade through the paperwork.

Attention Student-Veterans

The VFW, in conjunction with the Student Veterans of America, is providing a new level of service, offering direct assistance to student-veterans who are experiencing problems accessing their GI Bill benefits. VFW seeks to ensure student-veterans receive their GI Bill benefits in a timely manner and have a place to turn to if they need help. 


Attention Marines

The VFW, in conjunction with the Wounded Warrior Regiment at Quantico, VA, is providing a new level of service to recently discharged Wounded Warriors: Any former Marine who has a claim pending at the Department of Veterans Affairs (VA) or wants to file a claim with will be referred to a VFW service officer who will be happy to discuss their claim and how to obtain the most correct decisions possible from VA.